A sticker has been pasted on your bag and your bag has not been collected. Find out why.
Our well-being in the city depends largely upon the cleanliness of the public spaces.
The cleaning activities of Bruxelles-Propreté and of the municipalities cannot solely by themselves insure a clean and pleasant city. Users of the public spaces (residents, commuters, tourists, etc.) must also ensure that they abide by the instructions below to preserve a clean and serene environment for all.
Brussels is beautiful. Let's take care of her!
Your bag is not the official one.Only official bags from the Brussels Region are collected by Bruxelles-Propreté. These bags, identified by Bruxelles-Propreté’s logo, are available in supermarkets and in many retail stores.
- Please use the official bags for your waste. In the meantime, please take your bags back in and put your waste into the appropriate bag for the next collection date.
The waste in your bag is not in conformity.
Please abide by the sorting instructions
- Please take your bag back in, sort it adequately and put it out again at the next collection date.
Non-compliance with the schedules. Your bag has been put out at the wrong time or on the wrong day.
Click here to find out the collection times for your bags.
Please take your bag back in and put it out at the next collection date. Put out your bags the day before, after 6pm, or in the morning before 5:30am.
Our trucks pass through the streets of Brussels as of 5:30 am. If your bags have not been put out when they pass, your bags will not be collected on that day.
Your street is under refurbishment. Your bag could not be collected in front of your house.
Our collection trucks cannot access your street. A leaflet has been distributed into your mailbox. It indicates the collection points where you must leave your bags during the works. Even during the works period, you must abide by the usual collection schedules.
- Please take your bag back in and put it out again at one of the collection points according to the usual collection times. Click here to find out the collection times for your bags.
Bruxelles-Propreté's services during the Tour de France
The “Tour de France” is an event that Bruxelles-Propreté welcomes, but which could cause some disruption to the services it offers to the residents and clients. Here are some of the measures taken by Bruxelles-Propreté to ensure the best possible service:
Collection of bags from the inhabitants
For 4, 5 and 6 July, bag collections will take place in the municipalities where they are collected on Thursday, Friday and Saturday.
The inhabitants of these municipalities are therefore invited to abide by the usual rules :
- White and yellow bags: out the day before, after 6pm or in the morning before 5:30am.
- Green and orange bags: out in the morning before 12pm.
Bag collections from retailers (Clients of Bruxelles-Propreté) impacted by the Tour de France
A letter has been sent to the merchants (Bruxelles-Propreté’s clients), concerned by the probable disruptions of the Tour de France, to notify them that the 9:30 am collection will not take place on Saturday 6 July 2019. They will therefore not be allowed to put out their waste on that day.
We therefore ask these customers to contact our Support Department on 0800/981 81 for any information they deem necessary.
An event of this magnitude can cause unforeseen events. If some bags cannot be collected, we ask residents and traders to take them back inside and take them out at the next time those bags are collected.
As a reminder, it is strongly recommended that Brussels residents do not travel by car during these four days in the Brussels Region.
Although most Recyparks are open at regular times on 4, 5, 6 and 7 July, access to the Recypark Nord, rue du Rupel (near the Van Praet Bridge, along the canal) in 1000 Brussels, will be particularly difficult on Saturday 6 July due to the closure of some roads.
UPDATE! New information was brought to our attention by the Police services of the Auderghem area on the traffic conditions in the vicinity of the Auderghem Recypark on Sunday 07 July. On the basis of these new elements, Recypark Auderghem will be closed all day on Sunday, July 07. This closure is beyond our control.
On Saturday, July 6, the following PROXY CHIMIK collection points are cancelled:
- Etterbeek: avenue de Tervueren / avenue de l'Yser (metro Mérode) ; Fernand Demany bridge (metro Thieffry/ Brico)
- Schaerbeek: avenue Urbain Britsiers (Brico side).Read more
Disruptions of Bruxelles-Propreté’s bag collections
Due to the national strike this very Tuesday 14 May 2019, the bag collections are disrupted.
Only the collections regarding the following municipalities are concerned :
Bruxelles-Propreté is asking all inhabitants whose bags will not have been collected to take them back in and put them out again on the following collection days :
- White bags : Friday 17 May
- Blue bags : Tuesday 21 May
- Orange bags : Tuesday 21 May
- Green bags : Tuesday 21 May
Recyparks are open and work as usual.
The General Management of Bruxelles-Propreté apologizes for these disruptions beyond their controlRead more
New containers with specific openings
In order to improve the quality of sorting in the Brussels region, Bruxelles-Propreté has decided to change all its sorting containers placed in Brussels buildings.
Indeed, analyses of the quality of sorting found in the containers show an abnormally high residue rate compared to that found in the bags. This has led Bruxelles-Propreté to change its containers for sorting waste types.
This decision was taken in partnership with Fost Plus, based on the success of projects carried out by Belgian intermunicipal companies using a new system of locked containers with specific openings.
This new type of containers significantly reduces the number of intruders in sorted waste.
To prepare for this change, each building manager (syndic) has received reusable bags for the households to use.
- Their format is convenient for sorting in apartments.
- A bag is recommended for storing PMC packaging and cardboard before throwing them into the containers.
- Another bag is provided to bring the glass bottles, jars and flasks to the glass banks